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Submit a Support Ticket

Describe your issue and we'll get back to you within 24 hours.

👤
Account Issue
Login, password, or profile problems
🚗
Mileage Tracking
Issues with recording or viewing drives
🚘
Vehicles & VIN
Vehicle info, VIN scanning, or setup
Fuel Logging
Fuel log entries, calculations, or history
🔄
Sync Issues
Data not syncing between devices or web
🐛
Bug Report
Something isn't working as expected
💡
Feature Request
Suggest a new feature or improvement
💳
Billing / Premium
Subscriptions, payments, or upgrades
📍
LiveDrive Tracking
Live driver tracking, broadcasts, or consent
General Question
General help or how-to questions
📝
Other
Anything else not listed above
0/200
Typical response time: within 24 hours
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Common Questions

We typically respond within 24 hours during business days. For urgent issues, please note that in your ticket summary.

Yes! After submitting, you'll receive a ticket reference. Use the "Look up by email" link above to view all your tickets and their current status.

The more detail, the faster we can help. Include your platform (iOS/Android/Web), steps to reproduce the issue, and any error messages you see.